| Illinois AgrAbility Unlimited Program (AU) staff
has developed a way to enhance the program’s local community
presence: the AgrAbility Unlimited Community Ambassadors Program
(CA). CA has proven to be a practical way to overcome the challenges
of limited financial and staff resources and potential clients’
hesitance to seek the services offered. Although local Extension
office staff has promoted AU from time to time, the need to promote
many other programs as well means AU gets limited attention. In
an effort to enhance AU’s local presence, the staff decided
to develop a corps of local volunteers to assist with program promotion.
Thus, about three years ago they developed and initiated the AgrAbility
Unlimited Community Ambassadors Program.
The CA volunteers enhance AgrAbility presence in the local rural
community through their strong interest in the program and in helping
local farm people. Community Ambassadors are highly motivated individuals
who are recruited and trained to act as program liaisons in their
local communities. They come from various backgrounds, including
farming, nursing, rehabilitation, vocational agricultural education
and farm finance. They act as the local point of contact and disseminate
program information through a variety of venues. Ambassadors take
on additional duties based on the amount of time they have available
and their desire to perform these duties. These duties include making
presentations to local service, civic or community organizations;
developing local peer networks and support groups; maintaining a
supply of promotional materials at local businesses and health care
facilities; and, most importantly, acting as the local referral
agent for potential consumers of AU services.
Managing and motivating this corps of volunteers requires a great
deal of time. To facilitate this activity, two part-time field coordinators
have been recruited and trained to assist the AU program manager
with these activities. One field coordinator is Jim Williams, who
is retired but worked for the state’s largest farm insurance
company for over 30 years. The other coordinator is Brenda Besse,
who operates a purebred dairy farm in northwestern Illinois and
a former AU client. Williams’ and Besse’s duties include
recruiting new CAs in areas not served, conducting initial training
for new CAs, keeping CAs supplied with program materials and resources,
assisting CAs with local events, assisting the AU program manager
with outreach and education events, and identifying new partnering
opportunities in the communities they visit. They have been a vital
part of developing and maintaining the program.
The CA has grown from three ambassadors to over 50 located throughout
the state. CAs attend a one-day training program each year. They
are provided with or have access to a variety of program promotional
materials, including the program video, brochures and displays.
Ambassadors have their own AgrAbility Unlimited business cards to
assist in promoting program recognition within the community. This
year they will also be provided with an AU shirt to wear when promoting
the program.
AU is starting to see a significant increase in referrals as a
direct result of the Community Ambassadors’ efforts. The time
and resources spent in developing the program has and will greatly
improve the AU staff’s ability to identify and serve farm
people who can benefit from AgrAbility.
To join the Community Ambassadors program, or for more information,
please contact:
Mike Brokaw, Program Manager
Ph: 1-800-500-7325
E-mail: mikeb@agrabilityunlimited.org
Or see http://www.agrabilityunlimited.org
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AgrAbility Unlimited Community Ambassadors promote the program
in their local communities, helping it to better serve Illinois’
farmers.
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Community Ambassadors attend a training session once a year.
The skills they learn help them increase referrals to AgrAbility
Unlimited.
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